F.A.Q.

What is Viandd?

Viandd is a comprehensive software solution developed for businesses that utilize online ordering or e-Commerce. The end-to-end package in Viandd includes a Mobile App for Online Ordering on Mobile, eCommerce website for Online Ordering on Web, (POS) Point of Sale system on Cloud, Inventory Management system, Restaurant Administration  software, Analytics and Insights for business reports. 

What type of businesses can choose Viandd?

Our software is especially built for Food & Restaurant industry but, any business that performs a sale or transaction online can opt for Viandd software solutions.  Viandd’s Mobile First focus provides a Mobile App on cloud as the basic package along with Analytics, Administration, Graphics and Marketing services.  Our software is built on cloud and does not require the hosting or maintenance of a server.

Why should I need an App?

If you think having a website solves all your e-Commerce needs, think again!  Mobile technology is growing very quickly and is already overtaking desktop computing in many places.  If you want to connect with your customers, mobile is the most popular channel available.  A mobile app can increase revenue, customer satisfaction, operational efficiency, social media engagement, visit frequency to your location, and provide many other benefits at lower costs. The opportunities created by mobile apps for small businesses are valuable and extraordinarily cost-effective.

What type of apps I can have for my business?

iOS apps – that work on Apple devices like iPhones and iPads.

Android apps – that work on Samsung, Google, HTC, and other devices.

Customer Service

Every customer will be allocated with one business account manager, who will be responsible for taking care of you. Kindly contact your business account manager for assistance.

OK, I am convinced I need Viandd’s software solutions. What next?

Fill out the customer sign-up form & you are enrolled with us.  Select a plan which includes the services you wish to avail from Viandd.  Allow us to create a customized app or any software service you wish to avail for your business as per your requirements & design needs on a cloud based infrastructure.  Once the app or software service is rolled out, you will be trained on the software solutions.

How long does it take for the entire process?

We roll out apps on both iOS & Android platforms in less than a week!  We also design custom eCommerce website for online ordering and custom mobile apps on iOS or Android to suit your brand and identity.